Frequently Asked Questions

Tour in the National Motor Museum

We’ve answered your most frequently asked questions to help you plan your group visit to Beaulieu.


How many people need to be in my group?

Group rates apply to a minimum of 15 paying visitors.

Do I need to book in advance?

Yes, we prefer that group visits are pre-booked.

How do I pay?

Payment is required on the day by the group leader. No deposit is needed. Please note, advance tickets cannot be refunded or exchanged once purchased.

Your Visit


What time do you open?

We are open daily from 10am (except Christmas Day). We close at 5pm during the winter months and 6pm during the summer months.

How long do you recommend for a visit?

We recommend at least half a day (4-5 hours) but people often stay longer!

What is your postcode?

SO42 7ZN

Where is the coach park?

The coach park is located 50 yards from the main visitor entrance.

Where should I go on arrival?

The group leader should report to the group desk in visitor reception.

Do you offer facilities for coach drivers?

Yes, we offer a drivers' restroom with refreshments and TV facilities.

Can we bring a picnic?

Yes, picnic tables are provided within Beaulieu's picturesque grounds.

Is Beaulieu wheelchair friendly?

Pathways suitable for wheelchairs join all the sites within the Beaulieu attraction, however some of the garden and riverside paths are constructed of hoggin and/or gravel. The National Motor Museum has three floor levels with access available to all through ramps and lifts. The lower level of Palace House is accessible to wheelchair users but unfortunately due to the historic nature of the property there is no lift to the upper floor. There is however a visual guide to the upstairs rooms and staff will be happy to show you this on your visit. Please note that unfortunately we are unable to accommodate pushchairs in Palace House and they will need to be left outside. If you are leaving a wheelchair unattended, please ensure that it does not obstruct pathways or busy areas. More detailed advice for visitors with wheelchairs is provided on arrival. If you have any queries in advance of your visit please call us on 01590 612345.

Can we hire wheelchairs?

Yes, we offer free hire of manual wheelchairs and electric scooters. We recommend you book these in advance by calling 01590 614646.