We are aware that some visitors are currently experiencing issues receiving their etickets. Please rest assured that if you have not received your etickets, our team in visitor reception will be on hand to help on arrival. 

FAQs

Am I allowed to take photographs during my visit?

You are very welcome to take photographs around the site, and of the exhibits in the National Motor Museum. We encourage visitors to share their pictures on social media if they wish, and to tag us @national_motor_museum, using the hashtags #beaulieumemories.

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If I become unwell before my visit what should I do?

Please do not visit if you feel unwell with any symptoms of COVID-19 or have come into contact with anyone who may have symptoms. If this is the case and you have paid for your ticket, we will happily exchange your ticket to another day, or alternatively we will offer a refund with proof of...

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Can I return for free?

Yes. With so much to see and do at Beaulieu, visitors can make the most of our return for free offer, allowing them and their original guests to come back for an additional visit in the six days after their first visit. Return for free cannot be used on major event days including Beaulieu Supercar...

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Can we bring our own picnic?

You are very welcome to bring your own picnic to enjoy during your visit. We ask that you do not use any form of BBQ and dispose of your rubbish in a bin. Picnics cannot be consumed in the outdoor seated areas of the Brabazon Restaurant.

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Can I change the date of my visit?

Please carefully consider and select the date of your visit before booking as in line with our terms and conditions tickets cannot be refunded or exchanged for a different date once booked.

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What about other discounts or complimentary entry schemes?

We are now welcoming members from the following discounted or complimentary entry schemes, the Historic House Association, the Museum Association, Blue Peter Badge, Brooklands Museum Members, the British Motorcycle Charitable Trust and the Blue Light Card. These tickets cannot be pre-booked and are claimed on presentation of the relevant membership pass on arrival. Discounted or...

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Can I use my Caravan & Motorhome Club discount?

The Caravan & Motorhome Club membership discount is now available to use once again. Tickets can be purchased online using the Caravan and Motorhome discount code. Please contact the Caravan and Motorhome Club direct if you do not have a discount code.

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