What happens if I can no longer attend the Custom and American Show?

All tickets purchased for the Custom and American event are non-transferable and non-refundable as per our Terms and Conditions of sale: Terms & Conditions | Beaulieu, New Forest

Related FAQs

We advise all visitors to pre-book their tickets online before they visit. Visitors who book before 11th June will also benefit from our advance price tickets. Any tickets purchased after this date will be at the standard on the day rate. You can also buy tickets on the day when you arrive in Visitor Reception at the on the day prices.

You will not receive a pdf attachment with your confirmation email; your tickets can be downloaded by clicking the “Download e-tickets” button within your confirmation. This opens up individual tickets per person.

You can benefit by purchasing our Early Bird visitor tickets which are on sale until 23:59 28th February 2027. To get your Earlybird discount please use the code EARLYCV27 at checkout. Please visit the Custom and American event page for further ticket information and to buy tickets.

Our advanced admission tickets are available until 23:59 11th June, for this event. From 12th June ticket prices will be the same as on the day. Please visit the Custom and American event page for further ticket information and to buy tickets.

Our Custom and American event is due to take place without capacity limits in place, as such tickets should not sell out. To benefit from our advanced ticket prices and to avoid any disappointment on the day, we advise you to pre-book your tickets online in advance. Please visit the Custom and American event page for further ticket information and to buy tickets.

Yes, tickets will remain on sale online on the day of the event and additional tickets can be purchased online. Please ensure that everyone arriving in your group has a ticket. We will take payments on the day but advise purchasing in advance.

The annual Gift Aid pass is not valid at the Custom and American event for visitors or participants. If you would like to attend the event, you will need to purchase separate visitor tickets for each person within your group. The Gift Aid annual pass is not valid for entry.

All visitors will have their ticket scanned on arrival. This can be printed to speed up arrival or can be shown on a mobile phone or tablet. Please ensure you have downloaded your ticket in advance of arriving at Beaulieu in case of network connection issues on arrival.

Yes, your Custom & American ticket includes entry to the Beaulieu attraction.

Yes, we will have entertainment on our stage throughout the day.

Visitors can arrive from 10am, please do not arrive prior to this as there will be no facilities available in the car parks. Visitors must use our main museum entrance off B3056.

Yes, you can enter on the day as a visitor with your membership card, tickets do not need to be pre-booked. Please make sure you also bring your membership card with you on the day. The usual allowance of tickets applies to NMMT passes.

Yes, you can enter on the day as a visitor with your membership card, tickets do not need to be pre-booked. Please make sure you also bring your membership card with you on the day with your tickets. The usual allowance of tickets applies to B100 passes.

You will be able to purchase food and drink from the outdoor catering units as well as the onsite Brabazon restaurant.

You are very welcome to bring your own picnic to enjoy during your visit. A number of picnic benches will be dotted around for your use, or you can bring a picnic blanket and find a shady spot to relax. We ask that you do not use any form of BBQ and dispose of your rubbish in a bin.

If the event cannot go ahead, we will contact all ticket holders to let them know and advise on the next steps we will take with their booking.

How can we help?

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